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Mediation Network of North Carolina
2009-2010
Annual Report to the General Assembly
The mission of the Mediation Network of
North Carolina is to promote, strengthen and support community mediation
programs in North Carolina through volunteer board development,
accountability, visibility and resource development.
No Public Funds Were Utilized In The
Publication Of This Annual Report
Mediation Network Annual Report to the
General Assembly
Year Ending June 30, 2010
The mission of the Mediation Network of
North Carolina is to promote, strengthen and support
community
mediation programs in North
Carolina through volunteer board
development,
accountability, visibility, and resource development.
The purpose of the Mediation Network of
North Carolina is:
(a) to strengthen and support
community mediation programs in North Carolina, to
facilitate communication, understanding,
reconciliation and
settlement of conflict in communities, courts and schools;
(b) to promote voluntary
resolution of disputes by use of an orderly process of
mediation and conciliation
by trained mediators;
(c) to promote policy on issues
which affect and strengthen community mediation programs;
(d) to promote education,
training, and research on mediation issues;
(e) to enhance public awareness
of mediation as an alternative and/or adjunct to judicial
resolution of disputes;
(f) to solicit, accept and
receive funds from any and all private and public sources to
be used in furtherance of the goals
of the Mediation Network
of North Carolina;
(g) to assist in development of
new community-based mediation programs;
(h) to act as a clearinghouse for
exchange of information and services among community
mediation programs; and,
(i) to promote practices which
enhance standards of practice and quality of service
provided by member centers.
Enabling Legislation
§7A-38.5. Community Mediation Centers
(a) The General Assembly finds that it is
in the public interest to encourage the establishment of
community mediation
centers, also known as dispute
settlement centers or dispute resolution centers, to support
the work of these
centers in facilitating communication,
understanding, reconciliation, and settlement of conflicts
in communities,
courts, and schools, and to promote the
widest possible use of these centers by the courts and law
enforcement officials across the State.
(b) Community mediation centers, functioning
as or within nonprofit organizations and local governmental
entities,
may receive referrals from courts, law enforcement
agencies, and other public entities for the purpose of
facilitating communication, understanding,
reconciliation,
and settlement of conflicts.
(c) Each chief district court judge and
district attorney shall encourage mediation for any criminal
district court action pending in the district when the judge
and district attorney determine that
mediation is an
appropriate alternative.
(d) Each chief district court judge shall
encourage mediation for any civil district court action
pending
in the district when the judge determines that
mediation is an appropriate alternative. (1999-354, s. 1.)
Mediation Network of North Carolina Board of Directors 2009/2010
Janice Almond, President
Deep River Mediation Center
Pittsboro, NC 27312 |
Terri Masiello
Piedmont Mediation Center
Statesville, NC 28687 |
Janet Mahannah, Secretary
Mediation Center of
the Southern Piedmont
Gastonia, NC 28052 |
Jan Woloson
Henderson Co. Dispute Settlement
Hendersonville, NC 28792 |
Professor Cathie Witty
UNC-Greensboro
Greensboro, NC 27401 |
Laura Jeffords
The Mediation Center
Asheville, NC 28801 |
Martha Currin
Mecklenburg Clerk of Court
Charlotte, NC 28237 |
Rodney Miller
Mediation Center of Eastern Carolina
Greenville, NC 27834 |
Professor Mark Morris
NC Central School of Law
Durham, NC 27701 |
Emery Rann III
Forsyth Co. Mediation Services
Winston Salem, NC 27101 |
Lisa Dodson
Alamance Co. Dispute Center
Graham, NC 27253 |
Lorain Johnson
Mountain Mediation Service
Bryson City, NC 28713 |
Jessie Blackwelder
Cabarrus Co. Mediation Center
Concord, NC 28026 |
Frances Henderson
Orange Co. Dispute Settlement
Carrboro, NC 27510 |
Mary Williams
Mecklenburg Dispute Settlement
Center
Charlotte, NC 28202 |
Susan Miller
Transylvania Dispute Center
Brevard, NC 28712 |
John Murphy, Treasurer
The ADR Center
Wilmington, NC 28403 |
Grace Marsh
Elna B. Spaulding Mediation Center
Durham, NC 27701 |
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Tina Estle
Cumberland Co. Dispute Settlement
Fayetteville, NC 28301 |
Melissa Johnson
Blue Ridge Dispute Settlement Center
Boone, NC 28607 |
Billie Mackey
Moore Co. Dispute Settlement
Carthage, NC 28327 |
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Jody Minor, Executive Director
Mediation Network - Ex Officio
Siler City, NC |
Each
Community Mediation Center is an independent non-profit corporation with
a volunteer governing board
of directors comprised of local leaders and
stakeholders.
Current Appropriated Funding
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Original Budget 2009-2010 |
5% Reduction |
Revised
Budget 2010-2011 |
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Dispute Center-Orange County
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$63,397.00 |
<$3,170>
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$60,227 |
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Dispute Center-Buncombe County
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$84,000.00 |
<$4,200>
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$79,800 |
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Dispute Center-Chatham County
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$56,437.00 |
<$2,822>
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$53,615 |
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Dispute Center-Wake County
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$103,659.00 |
<$5,182>
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$98,477 |
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Dispute Center-Durham County
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$54,591.00 |
<$2,728>
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$51,863 |
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Dispute Center-Guilford County
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$39,750.00 |
<$1,987>
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$37,763 |
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Dispute Center-Henderson County
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$52,125.00 |
<$2,606>
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$49,519 |
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Dispute Center-Iredell County
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$56,250.00 |
<$2,813>
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$53,437 |
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Dispute Center-Forsyth County
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$44,850.00 |
<$2,242>
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$42,608 |
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Dispute Center-Cumberland County
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$35,250.00 |
<$1,762>
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$33,488 |
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Dispute Center-Alamance County
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$30,000.00 |
<$1,500>
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$28,500 |
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Dispute Center-Gaston County
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$68,375.00 |
<$3,419>
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$64,956 |
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Dispute Center-Transylvania County
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$26,250.00 |
<$1,312>
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$24,938 |
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Dispute Center-Pitt County
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$86,250.00 |
<$4,313>
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$81,937 |
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Dispute Center-Swain County
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$48,750.00 |
<$2,438>
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$46,312 |
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Dispute Center-New Hanover County
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$43,500.00 |
<$2,175>
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$41,325 |
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Dispute Center-Duplin County
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$25,500.00 |
<$1,275>
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$24,225 |
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Dispute Center-Moore County
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$26,250.00 |
<$1,313>
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$24,937 |
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Dispute Center-Rockingham County
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$33,750.00 |
<$1,688>
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$32,062 |
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Dispute Center-Watauga County
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$70,553.00 |
<$3,528>
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$67,025 |
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Dispute Center-Cabarrus County
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$32,250.00 |
<$1,613>
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$30,637 |
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Dispute Center-Catawba County
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$27,750.00 |
<$1,388>
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$26,362 |
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Dispute Center-Mecklenburg County
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$52,500.00 |
<$2,625>
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$49,875 |
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Mediation Network Of North Carolina
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$37,500.00 |
<$1,875>
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$35,625 |
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$1,199,487.00 |
$<59,974>
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$1,139,513 |
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FY Ending 6/30/2010 |
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Dispute Settlement Centers |
Intake Referral |
Mediated Cases |
Mediation Sessions |
Mediations Resolved |
Worthless Checks |
Multi-Party CR |
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Alamance Co. Dispute
Settlement |
565 |
553 |
586 |
511 |
0 |
48 |
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Buncombe Co. Dispute Settlement |
1,678 |
333 |
627 |
299 |
N/A |
0 |
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Chatham Co. Dispute Settlement |
210 |
166 |
166 |
151 |
0 |
0 |
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Wake Co. Dispute Settlement |
5,768 |
872 |
1,165 |
724 |
0 |
0 |
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Durham Company Dispute Settlement |
658 |
170 |
178 |
165 |
0 |
0 |
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Guilford Co. Dispute Settlement |
785 |
784 |
1,233 |
671 |
1 |
0 |
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Henderson Co. Dispute Settlement |
462 |
185 |
212 |
179 |
0 |
0 |
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Iredell Co. Dispute Settlement |
1,315 |
1,094 |
1,101 |
1,018 |
0 |
0 |
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Forsyth Co. Dispute Settlement |
782 |
729 |
699 |
744 |
0 |
11 |
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Cumberland Co. Dispute Settlement |
1,033 |
873 |
901 |
715 |
0 |
4 |
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Mecklenburg . Dispute Settlement |
1,327 |
572 |
572 |
530 |
301 |
0 |
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Alamance Co. Dispute Settlement |
565 |
553 |
586 |
511 |
0 |
48 |
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Gaston Co. Dispute Settlement |
2,074 |
1,577 |
6,430 |
1,309 |
562 |
0 |
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Transylvania Co. Dispute Settlement |
409 |
237 |
237 |
220 |
0 |
0 |
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Orange Co. Dispute Settlement |
396 |
183 |
205 |
155 |
145 |
0 |
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Pitt Co. Dispute Settlement |
344 |
273 |
180 |
202 |
0 |
0 |
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Swain Co. Dispute Settlement |
471 |
256 |
286 |
224 |
2 |
1 |
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New Hanover Dispute Settlement |
840 |
269 |
550 |
526 |
0 |
0 |
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Duplin Co. Dispute Settlement |
78 |
55 |
57 |
55 |
0 |
0 |
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Moore Co. Dispute Settlement |
1,213 |
915 |
985 |
900 |
231 |
0 |
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Rockingham Co. Dispute Settlement |
1,151 |
1,113 |
1,113 |
994 |
N/A |
112 |
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Watauga Co. Dispute Settlement |
803 |
791 |
895 |
760 |
0 |
0 |
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Cabarrus Company Dispute Settlement |
326 |
310 |
261 |
303 |
0 |
0 |
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Catawba Co. Dispute Settlement |
978 |
366 |
285 |
348 |
0 |
0 |
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Totals |
23,666 |
12,676 |
18,924 |
11,703 |
1,242 |
176 |
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FY Ending 6/30/2010 |
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Dispute Settlement Centers |
Facilitation Cases |
CR Training |
Medicaid Appeals |
People Served |
Number Counties |
Approx. Population |
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Alamance Co. Dispute
Settlement |
76 |
8 |
150 |
2,111 |
1 |
147,000 |
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Buncombe Co. Dispute
Settlement |
5 |
32 |
107 |
993 |
1 |
229,047 |
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Chatham Co. Dispute Settlement |
69 |
32 |
140 |
1,160 |
4 |
409,535 |
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Wake Co. Dispute Settlement |
0 |
13 |
325 |
4,074 |
15 |
1,107,340 |
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Durham Company Dispute
Settlement |
5 |
6 |
168 |
701 |
1 |
220,000 |
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Guilford Co. Dispute
Settlement |
0 |
2 |
0 |
18 |
1 |
480,362 |
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Henderson Co. Dispute
Settlement |
164 |
116 |
25 |
2,024 |
2 |
122,924 |
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Iredell Co. Dispute Settlement |
0 |
96 |
182 |
3,459 |
7 |
668,020 |
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Forsyth Co. Dispute Settlement |
2 |
32 |
132 |
1,324 |
1 |
307,000 |
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Cumberland Co. Dispute
Settlement |
0 |
4 |
516 |
2,600 |
1 |
350,000 |
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Mecklenburg . Dispute
Settlement |
5 |
51 |
337 |
4,328 |
1 |
913,639 |
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Alamance Co. Dispute
Settlement |
76 |
8 |
150 |
2,111 |
1 |
147,000 |
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Gaston Co. Dispute Settlement |
0 |
0 |
256 |
4,954 |
3 |
381,569 |
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Transylvania Co. Dispute
Settlement |
20 |
0 |
3 |
1,046 |
1 |
30,000 |
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Orange Co. Dispute Settlement |
35 |
26 |
42 |
3,490 |
1 |
120,000 |
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Pitt Co. Dispute Settlement |
0 |
1 |
529 |
794 |
5 |
476,856 |
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Swain Co. Dispute Settlement |
41 |
79 |
29 |
3,209 |
7 |
188,000 |
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New Hanover Dispute Settlement |
832 |
1 |
278 |
7,778 |
4 |
327,000 |
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Duplin Co. Dispute Settlement |
0 |
29 |
94 |
410 |
4 |
305,123 |
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Moore Co. Dispute Settlement |
0 |
0 |
0 |
2,888 |
1 |
84,280 |
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Rockingham Co. Dispute
Settlement |
1 |
111 |
146 |
5,006 |
4 |
92,000 |
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Watauga Co. Dispute Settlement |
0 |
8 |
147 |
2,411 |
10 |
300,000 |
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Cabarrus Company Dispute
Settlement |
0 |
0 |
1,131 |
652 |
1 |
168,714 |
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Catawba Co. Dispute Settlement |
0 |
103 |
113 |
109 |
3 |
319,438 |
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Totals |
1,255 |
750 |
4,850 |
55,539 |
79 |
7,747,847 |
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FY Ending 6/30/10 |
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Dispute Settlement Centers |
Court Intake Referral |
Court Mediated Cases |
Court Mediated Sessions |
Court Mediations Resolved |
Court People Served |
Non-Court Intake Referral |
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Alamance Co. Dispute
Settlement |
555 |
543 |
558 |
511 |
1,046 |
10 |
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Buncombe Co. Dispute
Settlement |
702 |
127 |
127 |
111 |
294 |
967 |
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Cabarrus Company Dispute
Settlement |
312 |
296 |
247 |
291 |
887 |
14 |
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Catawba Co. Dispute Settlement |
978 |
366 |
285 |
348 |
616 |
71 |
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Chatham Co. Dispute Settlement |
182 |
156 |
156 |
141 |
335 |
28 |
|
Cumberland Co. Dispute
Settlement |
467 |
446 |
451 |
373 |
1,000 |
41 |
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Duplin Co. Dispute Settlement |
0 |
0 |
0 |
0 |
0 |
78 |
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Durham Company Dispute
Settlement |
433 |
375 |
367 |
365 |
875 |
22 |
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Forsyth Co. Dispute Settlement |
240 |
225 |
218 |
198 |
244 |
490 |
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Gaston Co. Dispute Settlement |
1,791 |
1,169 |
5,299 |
1,026 |
3,445 |
315 |
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Guilford Co. Dispute
Settlement |
769 |
769 |
1,239 |
671 |
964 |
16 |
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Henderson Co. Dispute
Settlement |
405 |
167 |
194 |
163 |
665 |
57 |
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Iredell Co. Dispute Settlement |
776 |
624 |
624 |
589 |
1,496 |
539 |
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Mecklenburg . Dispute
Settlement |
1,082 |
252 |
252 |
239 |
475 |
245 |
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Moore Co. Dispute Settlement |
0 |
0 |
0 |
0 |
0 |
1,213 |
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New Hanover Dispute Settlement |
536 |
264 |
264 |
243 |
1,072 |
296 |
|
Orange Co. Dispute Settlement |
170 |
105 |
108 |
83 |
334 |
226 |
|
Pitt Co. Dispute Settlement |
131 |
113 |
45 |
42 |
95 |
212 |
|
Rockingham Co. Dispute
Settlement |
550 |
512 |
512 |
512 |
1,457 |
601 |
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Swain Co. Dispute Settlement |
399 |
228 |
242 |
203 |
747 |
72 |
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Transylvania Co. Dispute
Settlement |
300 |
237 |
237 |
220 |
600 |
109 |
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Wake Co. Dispute Settlement |
1,786 |
796 |
875 |
672 |
2,144 |
1,420 |
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Watauga Co. Dispute Settlement |
652 |
648 |
739 |
618 |
1,622 |
151 |
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Totals |
13,216 |
8,418 |
13,039 |
7,619 |
20,413 |
7,193 |
FY Ending 6/30/10 |
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Dispute Settlement Centers |
Non-Court Mediated Cases |
Non-Court Mediated Sessions |
Non-Court Mediations Resolved |
Non-Court People Served |
Medicaid Appeals Cases |
Medicaid Appeals Resolved |
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Alamance Co. Dispute
Settlement |
10 |
28 |
10 |
13 |
150 |
133 |
|
Buncombe Co. Dispute
Settlement |
206 |
325 |
187 |
447 |
107 |
51 |
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Cabarrus Company Dispute
Settlement |
14 |
14 |
12 |
43 |
0 |
0 |
|
Catawba Co. Dispute Settlement |
65 |
48 |
48 |
79 |
113 |
100 |
|
Chatham Co. Dispute Settlemen |
10 |
10 |
10 |
62 |
94 |
79 |
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Cumberland Co. Dispute
Settlement |
28 |
28 |
24 |
90 |
518 |
318 |
|
Duplin Co. Dispute Settlement |
55 |
57 |
55 |
156 |
94 |
70 |
|
Durham Company Dispute
Settlement |
19 |
24 |
16 |
49 |
201 |
168 |
|
Forsyth Co. Dispute Settlement |
449 |
485 |
431 |
792 |
132 |
123 |
|
Gaston Co. Dispute Settlement |
294 |
1,131 |
209 |
1,009 |
256 |
213 |
|
Guilford Co. Dispute
Settlement |
16 |
17 |
6 |
41 |
0 |
0 |
|
Henderson Co. Dispute
Settlement |
18 |
18 |
16 |
52 |
25 |
21 |
|
Iredell Co. Dispute Settlement |
470 |
477 |
429 |
1,153 |
182 |
138 |
|
Mecklenburg . Dispute
Settlement |
101 |
101 |
98 |
196 |
337 |
194 |
|
Moore Co. Dispute Settlement |
915 |
985 |
900 |
2,888 |
0 |
0 |
|
New Hanover Dispute Settlement |
6 |
286 |
5 |
6,706 |
287 |
278 |
|
Orange Co. Dispute Settlement |
78 |
97 |
87 |
321 |
42 |
25 |
|
Pitt Co. Dispute Settlement |
160 |
135 |
160 |
212 |
529 |
487 |
|
Rockingham Co. Dispute
Settlement |
601 |
601 |
482 |
3,549 |
146 |
87 |
|
Swain Co. Dispute Settlement |
28 |
44 |
21 |
301 |
29 |
22 |
|
Transylvania Co. Dispute
Settlement |
109 |
109 |
446 |
3 |
1 |
2 |
|
Wake Co. Dispute Settlement |
76 |
129 |
52 |
1,930 |
325 |
286 |
|
Watauga Co. Dispute Settlement |
143 |
156 |
142 |
386 |
147 |
131 |
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Totals |
3,871 |
5,305 |
3,846 |
20,478 |
3,715 |
2,926 |
Appropriated funding support represents 18% of
the operating revenues of Community Mediation Centers and
is critical to
their continued survival.
This funding allows centers to conduct
programs which generate operating funds.
The Mediation Network and independent
non-profit mediation centers in North Carolina represent the footprint
of community
mediation in the state. All are similarly structured in
that they each serve the legislative purposes outlined in
NCGS §7A-38.5
and are independently governed by volunteer boards of directors. Each
strives to promote and provide
alternative dispute resolution (ADR)
services that are most needed in the districts each serves. Factors such
as economy,
population, education levels and access to state and
municipal services are some of the many factors that influence the
types
of ADR services provided. North Carolina has been recognized as a leader
for its cost-efficient and integrated
approach to using ADR methods in courts, schools, and communities. The district criminal court mediation
program and
the Medicaid Appeals Mediation Program have saved the tax
payers of North Carolina upward of $26 Million dollars during
this
reporting period.
Typical Charges Referred by Criminal District
Court (not limited to):
Simple Assault
Communication Threats
Destruction of Property
Petty Theft
Trespassing
Worthless Checks
Property Disputes
Community Mediation Centers generated $185,780
in District Court dismissal fees for the
NC General fund during FY
2009/2010
Typical
Juvenile Court Charges Referred (not limited to):
First Time Offender
(non-violent)
Shoplifting
Vandalism
Curfew Violations
Parent Child Disputes
Destruction of Property
Typical Civilian Disputes Mediated Pre-Warrant
(not limited to):
Landlord-Tenant
Truancy Mediation
Nuisance Animal
Non-Payment for Services
Property Owner Association Disputes
Consumer / Merchant Disputes
Employer / Employee Disputes
A broad array of conflict resolution services
are conducted by each center. Skill building training classes for
community
groups as well as public facilitation services are available
through the centers as well. The above list is does not attempt
to name
every type of dispute merely the most typical.
Medicaid Appeals Mediation
All NC Medicaid
recipients whose services have been reduced or denied have the right to
appeal that decision.
Since the inception of the appeals program by the
General Assembly in October of 2008, 12,500 Medicaid recipients
have
appealed decisions. The Mediation Network of North Carolina is assigned
those appeals by the Office of
Administrative Hearings. The Network
distributes appeals to the most appropriate community mediation center
within
24 hours. Mediation centers schedule and mediate these cases
under extremely limited time regulations, 25 calendar
days. Mediated
appeals cases have resulted in 7,600 appeals petitions being resolved or
withdrawn saving more
than $25 million dollars in maintenance of service
cost alone. The success of this program has been praised
by the Office
of Administrative Hearing, the Attorney General’s Office and the
Department of Health and
Human Services. This effective use of Mediation
Centers is easily repeatable with many other state department
rulings
that result in appeal filings.
Volunteer Workforce Recruitment and Management
Community Mediation Centers recruit, train and
manage a volunteer workforce to aid in the delivery of professional
quality disputes resolution services to the people of North Carolina.
For year ending June 30, 2010 volunteers contributed
42,992 hours of
service which is valued at $867,578 as calculated by "The
Independent Sector". That equates
to 20.18 full time employees (FTE)
at no cost to the state.
People of North Carolina Served by Community
Mediation
54,887 North Carolinians received
direct service for the period covered from July 1, 2009 through June 30,
2010.
The consumer constituency of Community Mediation is largely
indigent and minimally educated, most with a high
school education at
best. This segment of our population has limited social mobility but is
"street savvy"
and tends to distrust conventional authority.
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